Salesforce Project Manager · Functional Consultant

I turn business
processes into flows that work.

Salesforce Project Manager and Functional Consultant with experience in project management, functional leadership, documentation, training, and Salesforce solution adoption.

"Working with purpose and passion, creating value for others."

Let's talk about your project View LinkedIn View Trailhead

About me

A bridge between technology and the people who use it.

Pamela Núñez

Salesforce Project Manager | Functional Consultant

Professional experienceProject Manager & Functional Consultant

Work modeRemote / Hybrid

LanguagesSpanish, English (Pre-intermediate)

I am a Salesforce Project Manager and Functional Consultant with experience in project management, functional leadership, documentation, training, and Salesforce solution adoption.

I have participated in projects across retail, banking, healthcare, automotive, and industrial sectors, coordinating deliverables, stakeholders, requirements, functional testing (UAT), basic configuration, and end-user support to ensure successful platform adoption.

I hold certifications in Scrum, ISO 19011/27001, and CCNA, along with diplomas in Senior Management and in 21st Century Executive Skills, plus a Master's Degree in Education and Educational Institution Management.

🐾 Consulting with a human touch

What I do

My professional experience

Four areas where I bring real value to projects: from discovery all the way to adoption.

Salesforce Functional Consulting

Discovery, requirements analysis and documentation, configuration of objects and flows, and functional testing (UAT) before every deployment.

DiscoveryRequirementsUAT

Project Management

Schedule planning, resource allocation, and Agile, Waterfall, or Hybrid methodologies depending on client needs.

AgileWaterfallStakeholders

Training & Enablement

Design of training materials and technical-functional enablement programs for consultants, PMs, and sales teams.

OnboardingMaterialsAdoption

Cloud Implementation

Sales Cloud, Service Cloud, Health Cloud, and Loyalty: from discovery through reports and dashboards for decision-making.

Sales CloudService CloudHealth Cloud

Career path

Companies I've worked with

A continuous flow of projects, each adding a distinct layer of functional experience.

April 2026 – July 2026 — Independent Contractor / Freelance

Rualis

Salesforce Functional Consultant & Project Manager

May 2025 – March 2026 — Full-time

Freeway Consulting

Salesforce Consultant | Salesforce Trainer | Innovation & Learning Analyst

July 2024 – September 2024 — Freelance Project

NTT DATA

PMO · Project Management / Functional Specialist

Remote — Freelance Project

Superprof

Salesforce Consultant · Salesforce Trainer · Educational Consultant

July 2023 – May 2025 — Full-time

VASS Company

Junior Salesforce Consultant / Functional Lead / Project Manager

March 2023 – July 2023 — Full-time

Universidad Mexicana, Plantel Izcalli

Systems Assistant

March 2022 – June 2023 — Part-time

Secretaría del Ayuntamiento de Cuautitlán Izcalli

Professional Intern / Social Service

March 2018 – August 2019 — Freelance Project

ALHER · Mexico City

Early Childhood Teaching Assistant

Stack

Tools I work with

CRM & Business Platforms

Salesforce Sales Cloud Salesforce Service Cloud Salesforce Health Cloud Salesforce Loyalty Cloud Zoho Jotform

Project Management & Productivity

DocuSignPlanviewSAP JiraMicrosoft ProjectPower BI SignNowTactiqLoom Gantt ProjectOfficeAzure DevOps

Technical Background & Systems

Balsamiq WireframesLucidchartCisco Meraki JavaHTMLC++

Education

Education & certifications

2023 – 2025

Master's Degree in Education and Educational Institution Management

UNITEC

2018 – 2022

Bachelor's Degree in Computer Systems Engineering

Centro Cultural Universitario Justo Sierra

Scrum Master Certified

Scrum Fundamentals Certified

ISO 19011 / ISO 27001

CCNA 1, 2 and 3

Diploma in Senior Management

Diploma in 21st Century Executive Skills

Contact

Let's talk about your project.

Whether it's implementation, training, or managing a Salesforce project, I'd love to hear from you.

contacto@pamelanunez.com.mx

View Trailblazer profile

I turn businessprocesses into flows that work.